SkillGym x ALTRIA GROUP
AI Digital Role Play platform

Welcome to the SkillGym Conversation Simulation for Altria.
Congratulations! You have access to the AI Digital Role Play SkillGym platform to train your conversational skills!
You will have access to the platform for two months.
What is SkillGym?
SkillGym simulates real conversations a manager is likely to have with their direct reports using a digital role play platform. It places the learner at the center of the conversation, such as a performance feedback discussion, in which the other party adapts their answers based on their personality and the course of the conversation. In less than 20 minutes, natural behaviors emerge and line managers can learn how to manage this type of complexity before facing it in real life. The learning is dedicated to developing conversations skills through practice and self-reflection.
How to get started?

1. Activate: Activate your account to participate in the Conversation Simulation trial per the instructions in the email from SkillGym.
2. Practice: the day after you log-in, the system will invite you via email to schedule a conversation with one of the available characters in the platform. Simply follow the flow and fix a conversation on your calendar. Anyway, don’t forget that you can access anytime to platform (https://altria.skillgym.biz) for the entire trial period to test and practice with any of the available critical conversation scenario; allow yourself at least 30 minutes each time
3. Reflect: Keep the following key topics/themes in mind as you go through the simulation. We encourage you to take brief notes and reflections on your experience.
  • User experience with the platform (ease of use, design, features, technical issues, etc.)
  • Personal impact you experienced regarding your confidence in navigating different conversation styles and self-awareness
  • Overall learning experience – practicing a dialogue exchange with digital characters, seeing progress, conversation content and scenarios, etc
  • Consider if you would recommend this conversation simulation to colleagues
4. Continue to practice: Over the course of the trial regularly schedule time to try out each scenario; revisiting ones where you desired a different outcome and want to continue improving
How do I ‘schedule’ a virtual conversation with one of the characters?
You have two options:
– You can simply set aside time on your own calendar and begin a virtual conversation with one of the characters within the platform at any time accessing via the login page (https://altria.skillgym.biz)
– You can wait for the platform to invite you to schedule a conversation. The invitation will take you to an online doodle-style calendar where you can select your preferred date/time slot for scheduling the session. The system will record your preference and send you a calendar invitation and reminders.
Who do I contact with questions?
If you have a technical question or are experiencing a platform-related issue, please reach out to the Training Department or fill in the SkillGym Helpdesk form.
Want to learn more?
There are several tutorial videos in the ‘detail’ section. To get started, watch this 4-minute video to learn more about SkillGym and why practicing conversations matters.
You are now ready to start practicing.
Have fun!